Coronavirus information and centre updates

Keeping you safe as we navigate coronavirus together 

It goes without saying that our community’s health and wellbeing comes first. We continue to uphold a robust range of exemplary hygiene and safety measures, and among others, these include: 

  • Strengthened cleaning processes and an increase in the number of daily cleaning rotations to focus on regularly disinfecting high-touch point areas. 
  • Implementing the Federal Government’s Environmental Cleaning and Disinfection for COVID-19 Principles in all our cleaning processes. 
  • A heightened focus on social distancing, including the installation of signage throughout the Centre reminding our community to socially distance by keeping 1.5 metres between themselves and others. 
  • Our security team’s close work with local police to help enforce our community’s adherence to social distancing while in-Centre. 
  • Positioning of permanent hand sanitiser stations throughout the Centre.
  • Roll out of a public hygiene advertisement campaign to provide customers with clear health recommendations in line with government directives.  
  • Adjusting air-conditioning systems so that the maximum amount of fresh air is circulated throughout the centre. 
  • Close work with our retail partners to ensure they are also adhering to social distancing directives, managing crowds and queues in accordance with directives set by the relevant governing authorities, and regularly disinfecting their tenancies. 

You can count on us to do everything we can to help keep our environment and our community safe.

We are closely monitoring advice from the Queensland Government and are prepared to be able to respond, as necessary, as the COVID-19 situation evolves. 

While we are doing all we can to help protect the health of our community, we ask you to continue to play your part to keep our community safe. This means: 

  • Social distancing – always keep at least 1.5 metres between yourself and others. 
  • Exemplary personal hygiene – wash your hands regularly and use the sanitiser stations located throughout the Centre for your convenience. 
  • Handling illness safely – cough or sneeze into your elbow or a tissue and, most importantly, stay at home if you’re feeling unwell.

We continue to work in close collaboration with our retailers to ensure that we are all doing our part to keep our shared environments clean and safe, while keeping our team members up to date with new information and advice from the relevant authorities. 

Things to remember when considering a visit to Forest Lake Shopping Centre

Considering a visit to Forest Lake Shopping Centre? Before you visit, we have put together a list of things you should consider, to ensure a safe and pleasant shopping experience. We all have a role to play in keeping our community safe and healthy.



Before arriving please review the list of open retailers and individual conditions of entry located above. As restrictions have impacted all of our retailers in different ways, you may find it may take a little longer for some of your favourite stores to return to business as usual.


We are committed to maintaining exemplary hygiene measures at Forest Lake Shopping Centre. For your convenience, we have provided easy access to hand sanitisation stations throughout the Centre.

We ask that upon arrival to please sanitise your hands – even if you have only recently done so and continue to do so regularly whilst in centre.

We also ask that you continue to adhere to the 20 second advice when washing your hands before eating, after coughing, sneezing or blowing your nose, or after using bathroom amenities.


Practise social distancing while visiting us in-Centre. We ask that you please take care to maintain an appropriate distance from those that are not in your immediate party. Read more.

A minimum of 1.5m distance between persons should always be maintained. We have implemented signage in certain areas throughout the Centre to assist and guide you when you are required to queue.

All retailers will have on display at their entry or in their shop window, the maximum quantity of people allowed in store at any given time. We ask for your own safety, as well as the safety of other shoppers and our staff that you acknowledge and respect this number. This may mean that you may need to queue at an appropriate social distance before entering your favourite store.


If you are not feeling well, it is recommended for your own health, as well as the health of our community – that you stay home.

In the event that you are well and still find yourself needing to cough or sneeze when you visit, please use the inside of your elbow, handkerchief or tissue.

If using a tissue, please ensure it is disposed of appropriately and as soon as possible.


We are all experiencing and coping with significant changes following the outbreak of COVID 19. For some of our stores, this may have resulted in restricted access to stock, limited trading hours or reduced services.

We are all trying our best to return to business as usual in these trying times. Please be mindful while in centre to be courteous, and kind to centre staff and other guests.

If you would like further information about what you can do to help stop the spread, please visit: 

Coronavirus and store updates

We will continue to provide updates on store changes in real time.

Food Court, Cafes and RestaurantsAvailable for dine in, takeaway and delivery. See details here
ALDIThursday – 8:30 am to 8:00 pm
*Normal trading hours apply for other days
Australian Nails Trade hours may vary, contact store
Cignall Tobacconist & GiftsMonday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 6pm
Friday 9am to 5pm
Saturday 9am to 4pm
Sunday 9am to 2pm
Classic Eyebrows Open, trade hours may vary, contact store
Concrete Blonde Hair ArtistsClosing every Monday from 18th May until September 2020
Finance StudioClosed until further notice
F45Open, trade hours may vary – contact store or visit
Heritage BankMonday to Thursday 9am to 4:00pm  
Friday 9am to 4:30 pm
KC Dry CleanersMonday to Friday 9am to 4:30pm
Saturday – Closed
MillersMonday to Wednesday 9.30am to 4pm
Thursday 9:30am to 6pm
Friday 9:30am to 4pm
Saturday 9:30am to 4pm and every alternate Saturday 9:30am to 3pm
Sunday 10am to 1pm
NextraMonday to Friday 7:30am – 5pm
Saturday 7:30am – 4pm
Sunday 8:30am – 3pm
Now Healthy Open, trade hours may vary, contact store
Pascoe JewellersMonday, Tuesday, Wednesday & Friday – 9am to 5pm
Thursday – 9am to 5.30pm
Saturday – 9am to 3pm
Sunday – Closed
Phenix Chinese RestaurantAvailable for Takeaway. See details here
Pilates DomainReopening Saturday 6 June
Monday to Thursday – 5am to 11am & 3.30pm to 8.30pm
Friday – 5am to 11am & 2.30pm to 4.30pm
Saturday – 6am to 11am
Sunday – closed
ProudsWednesday & Friday 9am to 5.30pm
Thursday 9am to 7pm
Saturday 9am to 4pm
Sunday 11am to 2pm
RockmansMonday, Tuesday, Wednesday and Friday 9.30am to 4:30pm
Thursday 9.30am to 5pm
Saturday 9am to 5pm
Sunday 11:30am to 3:30pm
Sandwich Chef’s Monday to Saturday 8am to 3pm
Sunday 9am to 3pm
Available for Takeaway.  See details here
Spendless ShoesMonday to Friday 9am to 5pm
Saturday 9am to 4pm
Sunday 10am to 1:30pm
The Coffee ClubMonday to Sunday – 7am to 3pm. See details here
The Pilates DomainClosed until further notice
VodafoneMonday to Friday  9am to 5:30pm
Saturday 9am to 4pm
Sunday Closed
Vermillion Massage Open, trade hours may vary, contact store
Your Choice RealtyTrade hours may vary, contact store

As part of the Queensland Government’s recovery roadmap, from midday on Friday July 3 our customers will be able to: 

Dine in the Food Court

Our communal seating areas such as those located in the food court area are re-open. Social distancing directives apply to these areas, including the 4 sqm per person rule. For your convenience, we have erected signage throughout these areas. We have also positioned hand sanitising stations throughout the centre and ask you to please utilise these services upon entry.

Our restaurants, cafes, and food courts continue to offer takeaway, pick-up and home delivery options. Further information on delivery and takeaway options is available here.

A number of our operators are offering online ordering so that you can maintain a safe social distance from other patrons.